Embracing Moments –
Experience even more first-class moments! From now on, you can collect luca Points every time you pay with luca.
luca Points is our offer to you to make the most of your memorable moments. For this we have developed a system that allows you to save time and money every time you pay with luca. With luca Points, you can collect or use points at participating luca locations and save on your next bill.
Download the luca App now and collect luca Points!
We have the answers to your questions
luca Points is our offer to you to make the most of your first-class moments. For this we have developed a system that allows you to save time and money every time you pay with luca. With luca Points, you can collect or use points at participating luca locations to take advantage of discounts.
To get started with luca Points, we’ll cover 10% of your bill. In addition, you will receive luca Points to use on your next visit! With each additional bill you pay via the luca app, you collect luca Points, and can use your saved points as a discount for your current payment – or continue saving. An example: You have collected 1000 luca Points during your past visit. Today your bill is 100,00 €. Now you can use your 1000 luca Points (=10,00 €) as a discount or continue saving. In addition, you collect luca Points. In this example it would be 500-1000 luca points.
Yes. You can quickly and easily link your account to a mail address in your luca app, agree to the terms and conditions of the payment service provider Rapyd and then immediately start saving with luca Points. Rapyd is an established payment service provider focused on the European market. You will be able to log in with your account on multiple devices in the future – but please note that you cannot link existing payments from multiple devices to the same mail address.
To save on your bill with your collected points, scan the luca QR code with your luca app as usual. After you start the payment process, you will see how many points you have available and how many points you will collect with the payment for your next visits. Choose whether you want to use your accumulated points for this payment. Then the app will show you your reduced bill total, which you then confirm.
In your luca app, there is a My luca section. There you can see your points and what value they correspond to in €. In addition, you will find a list of all payments for which you have collected and used points. Even directly during the payment process, you can see in your luca app how many points are available to you and what value they correspond to.
You can collect and use luca Points at participating luca locations that have been activated by luca for this purpose.
Your accumulated points do not expire at the moment. You can collect them and use them when you want. You can find more information about this in our terms of use.
You can’t pay your entire bill with luca Points – at least €1.00 must be paid through luca. You can earn a maximum of 10,000 luca points for one payment, which is the equivalent of €100.00.
You can earn points without an account or the app – but you can use them with your account via the app. You have the possibility to transfer points collected via the webapp to your account in the app. This is how it works: Enter your email address via the webapp after making a payment. Once the cache is cleared or if you use an incognito tab, luca points collected via the webapp are not transferable. This is how it works: Enter your email address via the webapp after making a payment. Once the cache is cleared or if you use an incognito tab, luca points collected via the webapp are not transferable.