You still have questions?
luca is not only a QR Code payment solution for restaurants, cafés, bars, and other hospitality businesses, but also a reservation system. Guests can view the bill, split the amount, tip, and pay with a scan of the QR code with their smartphone. In addition, luca helps your business to be found better and offers a loyalty points system for guests and the service team.
luca offers an innovative platform that maximizes the visibility of your restaurant: luca Discovery. With an expanded network and marketing tools, it’s easier than ever to attract new guests and retain repeat customers.
With luca, guests can easily and conveniently reserve a table in your restaurant via the app. This gives you efficient table management and an improved guest experience.
Guests can scan a QR code with their smartphone, which will be displayed on your table or bill. Then they can view the bill, split the amount, tip and pay securely – all via the luca app.
Our support is available 24/7. You can reach us at +49 30 221 838 555 or atr by e-mail to firstname.lastname@example.org.
On your luca Locations dashboard, you’ll see updates to each transaction the moment your guest pays through luca.
We integrate with all major point-of-sale systems.
With luca in your restaurant, you benefit from higher table turnover, save 16 minutes per table, your staff can earn 3x more tips, and guest reviews improve.
Going live with luca is a breeze! After the contract is signed, it only takes 24 hours for us to make your location live with luca.
Yes, of course! With luca you can upload all your menus.
luca is here to enhance your guests’ dine-in experience without making changes to your regular operational activities.
luca revolutionizes your restaurant moment. With luca you can discover new favorite places, reserve the perfect table and never wait for your bill again. Moreover, you can pay quickly and conveniently and collect luca Points with every payment to save further.
luca Points is our offer to you to make the most of your first-class moments. For this we have developed a system that allows you to save time and money every time you pay with luca. With luca Points, you can collect or use points at participating luca locations to take advantage of discounts.
No. Your bank and payment details are not stored in our system, but only processed by Rapyd. This is an established payment provider that focuses on the European market and local requirements. You can find more info about Rapyd here.
Yes. You don’t have to worry about your data and payment information. These are protected and processed in accordance with the GDPR. The transactions are carried out by Rapyd, an established payment provider that focuses on the European market and local requirements. You can find more info about Rapyd here.
Of course, this should not happen. If you get an error message or encounter any other problem with luca, you can always contact our support: email@example.com. Just email us and describe your problem to us. Our support team will get back to you as soon as possible and try to find a solution.
None. For you as a user, luca remains free of charge. You only pay your restaurant bill and possible tip.
Yes. You can quickly and easily link your account to an email address in your luca app, agree to the terms and conditions of the payment service provider Rapyd and then immediately start saving with luca Points. Rapyd is an established payment service provider focused on the European market. You will be able to log in with your account on multiple devices in the future – but please note that you cannot link existing payments from multiple devices to the same email address.
In your luca App, there is a “My luca” section. There you can see your points and what value they correspond to in €. In addition, you will find a list of all payments for which you have collected and used points. Even directly during the payment process, you can see in your luca App how many points are available to you and what value they correspond to.
Search for “luca App” in the App Store (iPhone) or Google Play Store (Android). If you already have the app installed, you just need to click “update” here. If there is no option to update, it seems that your luca App is already up-to-date.
You can download the luca app on devices with iOS (version 15 or higher) from the Apple App Store or on smartphones with an Android operating system (version 5 or higher) from the Google Playstore. Here you can find the direct links to the luca apps.
Experience life together
luca frees you and your loved ones from complicated and inefficient processes that your complicate everyday life. With luca savet your time – and enjoy therefore more of the moment.